FAQ’s

Q: How do I buy your products?

A: You can buy through our website by following our ordering procedure (http://juanclothing.com/how-to-order/)

Q: How do I get my order?

A: We will have it delivered right to your doorsteps through a local courier

Q: Do you have a physical store where I can pick up my order?

A: Right now we do not have a physical store, we guarantee though that all orders will be securely processed.

Q: What mode of payment do you accept?

A: BDO bank account deposit and paypal

Q: Do you ship outside the Philippines?

A: Yes, please e-mail us for shipping rates.

Q: How do I keep track of my order?

A: Once your package is sent out, we will immediately e-mail you the tracking number from the courier.

Q: What if I didn’t get my order?

A: We only use reliable couriers to ship out our products, in the event that your package got lost we will work it out with the shipping company otherwise we will gladly replace your order.